Testimonials

Please see our testimonials below, or visit our Which? Trusted Trader page for further testimonials.


Iím hopeless at doing things online so Iím writing to say I was delighted with the service I have received from Mullins. So very prompt and the installers did a great job. I will of course recommend you.

John customer in Shrewsbury Feb 2023

I am writing to commend the team who decommissioned an oil central heating system and installed a new gas boiler last week. It was quite a complicated job and required planning and coordination. Everything went smoothly, the team worked very well together and were a pleasure to have in the house. Furthermore from chatting to them it is clear that your company are caring and considerate to vulnerable customers. You should be proud of them and I have no hesitation in recommending your Company to others.

Sue customer in Shropshire

Thank you for visiting us the next day after our boiler had broken down and for arranging a replacement boiler to be installed the following day. The response could not have been quicker.

Your two employees were pleasant, efficient and left the room as clean as they found it.

We were impressed and grateful for the excellent service.

Patrick customer in Shropshire Feb 2023

Very professional and dependable

I have been a customer of Mullins Heating for over a decade. They have recently fitted a new gas boiler, having installed and subsequently serviced the previous boiler and a pressurised water cylinder every year after they were fitted. They have been consistently prompt in responding to any problems, and any faulty parts quickly replaced at no cost. The quality and tidiness of their work has been excellent, and their service has been consistently reliable over the years since I became their customer.

Customer in Shropshire, Apr 2022

Excellent, professional service

In 2006 Mullins fitted our first combi-boiler together with radiators throughout and, soon after, a gas fire and surround. We were very pleased with their work and friendly manner and have had an annual maintenance contract ever since. On the few occasions when there has been a problem one of the team has come out promptly to rectify the fault. Last month Mullins fitted a replacement boiler. Neil and Darren arrived at the agreed time and completed the work within two days. They took care to cover carpets and keep mess to a minimum and cleaned up thoroughly afterwards. They had had to remove the slatted wooden shelves in the airing cupboard and we assumed that we would need to replace these ourselves. We were impressed to find that they had done this for us. Richard and all his team have consistently provided an excellent service while Bev in Reception couldnít be more helpful.

Customer in Shropshire, Feb 2022

Highly recommended

Very impressed with the efficiency, neatness and high standard of work carried out fitting our new Worcester Bosch boiler. The work was done in the time frame given even though a cupboard had to be dismantled and then re assembled (better than before in fact with modifications to the back to allow better access to boiler parts in the future). The guys doing the installation were very polite and helpful. Bev In the office too is always very helpful and kept us well informed. We have had boilers from Mullins in the past and the aftercare and servicing has always been excellent. Many thanks.

Customer in Shropshire, Feb 2022

New Oil Heating Installation

I am writing to commend the team who decommissioned an oil central heating system and installed a new gas boiler at the above address last week. It was quite a complicated job and required planning and coordination. Everything went smoothly, the team worked very well together and were a pleasure to have in the house. Furthermore, from chatting to them it is clear that your company are caring and considerate to vulnerable customers. You should be proud of them and I have no hesitation in recommending your company to others.

Customer in Shrewsbury, Dec 2021

New Boiler Installation

Just a brief note to express our appreciation to your team who recently sourced and fitted a new boiler installation for my aged mother, Mrs Margaret Hancock, at such short notice. To be left without hot water and heating would have been somewhat disastrous, but to fit in the work within a week of the problem becoming obvious, and then to be able to complete the installation within two working days so professionally and with such a high standard of workmanship was outstanding. I would be grateful if you would pass on our thanks to all those involved, and please feel free to add any of these comments to your web-site testimonials.

Customer in Shrewsbury, Aug 2021

Boiler Service

Just to-let you know I have safely received the thermostat waif/back plate this morning and fitted to the wall already! I would like to thank you and your staff, especially Simon,for the recent boiler service and subsequent maintainance work carried out. We have been with you 1 O years or more ? and during that time the customer service has been exemplary and infact excellent.

Customer in Tenbury Wells, Aug 2021

Fantastic Service Plan

My 90 year old mother had her boiler/central heating system installed some time ago by Mullins and was very pleased with their work. She took out a service plan with them. On occasion, she has been confused by her thermostat settings and they have always been very kind and supportive to her, even attending when there wasn't really anything wrong. Yesterday, after a power cut, the pump failed. They came out immediately and fixed the problem without any charge for the replacement part. Mum feels very secure that Mullins are there if she needs help.

Customer in Shropshire, Feb 2021

We use their Maintenance Plan

We and our extended family have used Mullins for many years, however, a couple of years ago we took out their maintenance plan and I have to say it is worth every penny. We woke Sunday morning to a flooded boiler cupboard, no hot water and we were very stressed. Phoned the out of hours number, engineer appeared within the hour and fixed the boiler really quickly. So pleased with the service, thoroughly recommend.

Customer in Shropshire, Jan 2021

Highly recommended

New boiler fitted. Excellent service from start to finish. Couldn't ask for more and will definitely use again.

Customer in Shropshire, Jan 2021

Fantastic Service Plan

A thoroughly professional job on all counts, prompt, tidy, courteous, helpful etc. Work done to budget. Everything 100%.

Customer in Shropshire, Feb 2021

Supply and installation of Worcester FS 30CDi. Also new hot water tank, and tank in roof

My 90 year old mother had her boiler/central heating system installed some time ago by Mullins and was very pleased with their work. She took out a service plan with them. On occasion, she has been confused by her thermostat settings and they have always been very kind and supportive to her, even attending when there wasn't really anything wrong. Yesterday, after a power cut, the pump failed. They came out immediately and fixed the problem without any charge for the replacement part. Mum feels very secure that Mullins are there if she needs help.

Customer in Shropshire, Feb 2020

So very reliable and dependable

A request for a quote for a new boiler resulted in a survey within a week and then the installation the week after. The engineers were here at 8.30 in the morning and the work completed by mid afternoon. A slight hiccup a few days later resulted in the installing engineer coming back at 8.30am the same morning to sort us out! We have used this firm for our oil-fired boiler and heating system for several years. They are always attentive, friendly and reliable. Any crises are dealt with very rapidly and we feel we can trust them to look after us.

Customer in Shropshire, Nov 2019

Highly recommend

We had a new Worcester Bosch boiler installed and new fireplace and gas fire fitted. Quote was very competitive and accurate. Engineers arrived on time and the work was carried out quickly and to a very high standard. We were very impressed with the whole process from receiving the quote to completion of the work and will definitely use them again.

Customer in Shropshire, Oct 2019

Amazing service

Exceptional service, called on Monday morning, had quotes by Monday afternoon, and as our boiler had given up in this cold weather, they even juggled their workload and fitted new boiler on the Thursday. Office staff and fitters friendly and polite. Great workmanship. Would definitely recommend.

Customer in Shropshire, 30/01/2019


Great work

When deciding a new boiler was required this company were very prompt with appointment to carry out the work. They installed a gas boiler - removing the old one. They carried out the work efficiently. They were very pleasant and polite and cleared away on completion leaving the area where they worked clean & tidy. They disposed of the old boiler. Also helpful with advice.

Jean, Shropshire, 17/12/2018


Very satisfied

Work was implemented on day Mullins said they would come. Clean and professional implementation of boiler, very satisfied with work and have been a customer with them for over 18 years. Standards have not fallen.

Clifford, Shropshire, 06/12/2018


Excellent work

Replaced boiler in attic for heating and hot water. Came on time. Excellent work - very thorough and nice chaps.

Janet, Shropshire, 28/09/2018


Really good professional work

Job done on time, at time arranged, in tidy, professional way & full gas safety checks. Very very thorough. Boiler replaced & full instructions provided. Couldn't fault Graham or his colleague.

Trevor, Shropshire, 28/08/2018


Brilliant job

Turned up on time, always professional. Very helpful with suggesting a fire to suit our pocket. Would definitely use them again.

Erica, Shropshire, 09/07/2018


Very satisfied, quality service

Always turned up at agreed so if 8.00am start was agreed, engineer was always there. Engineering staff always very polite, never made mess, clean tidy workers. Would recommend this company to anyone.

Norman, Shropshire, 24/06/2018


Great value

Very prompt response. Courteous and thorough service.

Gordon, Shropshire, 12/05/2017


Perfect installation

Clean, tidy job on time and budget. Cheerful and respectful installers who took great care.

John, Shropshire, 27/04/2017


Superb job

Professional, prompt, polite and helpful.

Brenda, Shropshire, 22/04/2017


Prompt and efficient job

Workmen were pleasant & did a very good & efficient job.

Gwen, Shropshire, 21/04/2017


A very professional job

I was very pleased with their work. They arrived on time, were clean, tidy and efficient. They finished when they said they would and did a first class job.

David, Shropshire, 14/04/2017


Excellent service

Having already attended our property & diagnosed the problems with our boiler & heating system, Mullins installed a new boiler on 4th March, as well as new piping & wiring. Without doubt the most efficient & professional service we have ever experienced. Faultless.

D, Shropshire, 04/03/2017


For more information and a no obligation estimate please call 01743 240 222 or contact us.