Testimonials

Please see our testimonials below, or visit our Which? Trusted Trader page for further testimonials.


Fantastic Service Plan

My 90 year old mother had her boiler/central heating system installed some time ago by Mullins and was very pleased with their work. She took out a service plan with them. On occasion, she has been confused by her thermostat settings and they have always been very kind and supportive to her, even attending when there wasn't really anything wrong. Yesterday, after a power cut, the pump failed. They came out immediately and fixed the problem without any charge for the replacement part. Mum feels very secure that Mullins are there if she needs help.

Customer in Shropshire, Feb 2021

We use their Maintenance Plan

We and our extended family have used Mullins for many years, however, a couple of years ago we took out their maintenance plan and I have to say it is worth every penny. We woke Sunday morning to a flooded boiler cupboard, no hot water and we were very stressed. Phoned the out of hours number, engineer appeared within the hour and fixed the boiler really quickly. So pleased with the service, thoroughly recommend.

Customer in Shropshire, Jan 2021

Highly recommended

New boiler fitted. Excellent service from start to finish. Couldn't ask for more and will definitely use again.

Customer in Shropshire, Jan 2021

Fantastic Service Plan

A thoroughly professional job on all counts, prompt, tidy, courteous, helpful etc. Work done to budget. Everything 100%.

Customer in Shropshire, Feb 2021

Supply and installation of Worcester FS 30CDi. Also new hot water tank, and tank in roof

My 90 year old mother had her boiler/central heating system installed some time ago by Mullins and was very pleased with their work. She took out a service plan with them. On occasion, she has been confused by her thermostat settings and they have always been very kind and supportive to her, even attending when there wasn't really anything wrong. Yesterday, after a power cut, the pump failed. They came out immediately and fixed the problem without any charge for the replacement part. Mum feels very secure that Mullins are there if she needs help.

Customer in Shropshire, Feb 2020

So very reliable and dependable

A request for a quote for a new boiler resulted in a survey within a week and then the installation the week after. The engineers were here at 8.30 in the morning and the work completed by mid afternoon. A slight hiccup a few days later resulted in the installing engineer coming back at 8.30am the same morning to sort us out! We have used this firm for our oil-fired boiler and heating system for several years. They are always attentive, friendly and reliable. Any crises are dealt with very rapidly and we feel we can trust them to look after us.

Customer in Shropshire, Nov 2019

Highly recommend

We had a new Worcester Bosch boiler installed and new fireplace and gas fire fitted. Quote was very competitive and accurate. Engineers arrived on time and the work was carried out quickly and to a very high standard. We were very impressed with the whole process from receiving the quote to completion of the work and will definitely use them again.

Customer in Shropshire, Oct 2019

Amazing service

Exceptional service, called on Monday morning, had quotes by Monday afternoon, and as our boiler had given up in this cold weather, they even juggled their workload and fitted new boiler on the Thursday. Office staff and fitters friendly and polite. Great workmanship. Would definitely recommend.

Customer in Shropshire, 30/01/2019


Great work

When deciding a new boiler was required this company were very prompt with appointment to carry out the work. They installed a gas boiler - removing the old one. They carried out the work efficiently. They were very pleasant and polite and cleared away on completion leaving the area where they worked clean & tidy. They disposed of the old boiler. Also helpful with advice.

Jean, Shropshire, 17/12/2018


Very satisfied

Work was implemented on day Mullins said they would come. Clean and professional implementation of boiler, very satisfied with work and have been a customer with them for over 18 years. Standards have not fallen.

Clifford, Shropshire, 06/12/2018


Excellent work

Replaced boiler in attic for heating and hot water. Came on time. Excellent work - very thorough and nice chaps.

Janet, Shropshire, 28/09/2018


Really good professional work

Job done on time, at time arranged, in tidy, professional way & full gas safety checks. Very very thorough. Boiler replaced & full instructions provided. Couldn't fault Graham or his colleague.

Trevor, Shropshire, 28/08/2018


Brilliant job

Turned up on time, always professional. Very helpful with suggesting a fire to suit our pocket. Would definitely use them again.

Erica, Shropshire, 09/07/2018


Very satisfied, quality service

Always turned up at agreed so if 8.00am start was agreed, engineer was always there. Engineering staff always very polite, never made mess, clean tidy workers. Would recommend this company to anyone.

Norman, Shropshire, 24/06/2018


Great value

Very prompt response. Courteous and thorough service.

Gordon, Shropshire, 12/05/2017


Perfect installation

Clean, tidy job on time and budget. Cheerful and respectful installers who took great care.

John, Shropshire, 27/04/2017


Superb job

Professional, prompt, polite and helpful.

Brenda, Shropshire, 22/04/2017


Prompt and efficient job

Workmen were pleasant & did a very good & efficient job.

Gwen, Shropshire, 21/04/2017


A very professional job

I was very pleased with their work. They arrived on time, were clean, tidy and efficient. They finished when they said they would and did a first class job.

David, Shropshire, 14/04/2017


Excellent service

Having already attended our property & diagnosed the problems with our boiler & heating system, Mullins installed a new boiler on 4th March, as well as new piping & wiring. Without doubt the most efficient & professional service we have ever experienced. Faultless.

D, Shropshire, 04/03/2017


For more information and a no obligation estimate please call 01743 240 222 or contact us.